Dispute Center

The information and links on this page provide information pertaining to the arbitration of disputes as defined in Article 17 of the REALTOR® Code of Ethics and related Standards of Practice.

Click here to access NAR's Code of Ethics, professional standards, and mediation resources.

MORR has many services available to our members regarding dispute resolution including:

  • Ombudsman Services
  • Mediation Resolution
  • Professional Standards Hearings

We encourage you take advantage or our Ombudsman Program as the first step.  It is a free service in a very informal setting and a great first step to resolve what is most often a misunderstanding.

It all starts with a phone call.  Contact our Professional Standards Administrator Nancy Ciccosanti at 732-918-1340 x20.

Should this does not yield the results you were hoping for, we are here to then guide you through the next step.

How To File An Ethics Complaint

Anyone can file an ethics complaint alleging violation of article(s) of the National Association of REALTORS® (NAR). The Complainant should compose a letter, siting the article(s) they feel the respondent is in violation. The letter along with substantiating documentation should be submitted for review to:

Monmouth Ocean Regional REALTORS®

4000 Rt. 66, One Hovchild Plaza, Suite 210

Tinton Falls, NJ  07753

Attn:  Grievance Committee

How To File For Arbitration

Arbitrations are Firm to Firm only, to arbitrate a contractual dispute arising out of a real estate transaction.

Correspondence pertaining to Request and Agreement to Arbitrate, hearings and other confidential matters and proceedings should be directed to:

Monmouth Ocean Regional REALTORS

4000 Rt. 66, One Hovchild Plaza, Suite 210

Tinton Falls, NJ  07753

Attn: Grievance Committee

Ethics Complaint Package

For more information, contact MCAR’s Professional Standards Administrator at 732-918-1340 x20