Supra Support

For Supra Key / Lockbox support during business hours,
contact, Monmouth Ocean Regional REALTORS® at 732-918-1340 x 48 

If you need assistance with your Supra Key or Lockbox after MORR’s business hours or during the weekend.
Supra is available 7 days a week from 8:00 AM to 9:00 PM




Xpress Key & eKey Information for Members of

Monmouth Ocean Regional MLS

Monmouth / Ocean Key Access covers both Monmouth & Ocean Counties

Before a Member can obtain a Supra Key, He/She MUST complete the following steps:

- Be a member of MORMLS (both ACTIVE and in good standing)

- Possess an Active Real Estate license

- Have access to the MLS

- Be acquainted with the MLS Rules & Regulations regarding the key guidelines

Please note: Members are NOT allowed to share keys or borrow keys from another member

Once a member has completed the above steps, he/she can come to any one of MORR's three (3) locations to pick up an Xpress key or activate an eKey.  Key assignments take several minutes and eKey assignment can take place remotely, over the phone by calling 732-918-1340 x48.

Please note: If you have an iPhone and wish to download the eKey application, be prepared to have your Apple ID and password readily available for your eKey appointment.  We cannot assist in retrieving your iTunes information.


Supra 2018 2019




iBox BTLE Information for Members of Monmouth Ocean Regional MLS

Lockbox Pick Up

You can come to any of MORR's three (3) locations to pick up a lockbox.  Appointments take a few minutes if programming specific shackle codes.  The cost for a new Supra Lockbox is $110 per box.  MORR accepts cash, check or credit card payment for Supra Lockboxes.

Issues with Lockboxes

If you have a lockbox that has malfunctioned on a house, you may bring it to any of the MORR offices for a replacement

If a lockbox has malfunctioned on a house, you may use any means necessary to remove it, including cutting the shackle off with bolt cutters.  We do not mind if you have to bring us a lockbox in pieces,  As long as the side of the device is legible, we are happy to exchange it for you.

Please note: Because we have no means of opening a box to retrieve key(s), we strongly recommend that you have a spare key(s) of the listing on hand, as we must return all faulty hardware to Supra.



Lockbox help

Click here to view a quick guide on how to use your Lockbox

Click here  to view instructions on how to view showing activity for your Lockbox

For how to guides and lockbox help, click here


SUPRA Resources 

Supra WEB Guide for Broker/Owners

Supra Mobile SupraWEB Guide


Contact Information

Central Jersey MLS (Middlesex County):


Garden State MLS:


Liberty Board (covers Hudson County):